{"id":3,"date":"2025-07-12T19:41:13","date_gmt":"2025-07-12T19:41:13","guid":{"rendered":"https:\/\/getsmile.pt\/?page_id=3"},"modified":"2026-01-10T13:51:08","modified_gmt":"2026-01-10T13:51:08","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/getsmile.pt\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Privacy Policy<\/h2>\n\n\n\n<p>On <strong><a href=\"https:\/\/getsmile.pt\/en\/\" data-type=\"page\" data-id=\"38067\">GetSmile<\/a><\/strong> We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use and store your information, in accordance with the <strong>Regulation (EU) 2016\/679 \u2013 General Data Protection Regulation (GDPR)<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Data Controller<\/h2>\n\n\n\n<p>A <strong><a href=\"https:\/\/www.racius.com\/carlos-salvador-servicos-policlinicos-lda\/\" target=\"_blank\" rel=\"noopener\">GetSmile - Carlos Salvador - Polyclinic Services, Lda<\/a><\/strong> is responsible for processing your personal data.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Company name:<\/strong> <a href=\"https:\/\/www.racius.com\/carlos-salvador-servicos-policlinicos-lda\/\" target=\"_blank\" rel=\"noopener\">GetSmile - Carlos Salvador - Polyclinic Services, Lda<\/a><\/li>\n\n\n\n<li><strong>Contact email:<\/strong><a href=\"mailto:geral@getsmile.pt\"> geral@getsmile.pt<\/a><\/li>\n\n\n\n<li><strong>Address:<\/strong> Rua Cidade de Bissau, 49\u2013Shop D, 1800-075 Lisbon<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Data We Collect<\/h2>\n\n\n\n<p>We may collect the following personal data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full name<\/li>\n\n\n\n<li>Mobile phone and\/or telephone<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Billing details (where applicable)<\/li>\n\n\n\n<li>Health data relevant to the provision of care (e.g., dental history, if provided as part of the appointment)<\/li>\n\n\n\n<li>Messages or comments left on the contact\/appointment form<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Purpose of Processing<\/h2>\n\n\n\n<p>The data collected is processed for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process contact requests and schedule appointments<\/li>\n\n\n\n<li>Confirm and manage appointments<\/li>\n\n\n\n<li>Invoicing and legal obligations<\/li>\n\n\n\n<li>Improve the user experience on the website<\/li>\n\n\n\n<li>Send relevant communications (only with prior consent)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Legal Basis<\/h2>\n\n\n\n<p>Data processing is based on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Execution of contract or pre-contractual procedures<\/strong> (management of enquiries and requests)<\/li>\n\n\n\n<li><strong>Compliance with legal obligations<\/strong> (invoicing, tax and regulatory obligations)<\/li>\n\n\n\n<li><strong>Consent<\/strong> (sending newsletters, campaigns or marketing communications)<\/li>\n\n\n\n<li><strong>Legitimate interest<\/strong> (service improvement, website security)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. Data Retention<\/h2>\n\n\n\n<p>Personal data is retained only for the period necessary to fulfil the purposes described:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Billing data: 10 years (legal obligation)<\/li>\n\n\n\n<li>Contact\/appointment details: up to 2 years after the last interaction<\/li>\n\n\n\n<li>Health data: in accordance with applicable clinical legislation<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Data Sharing<\/h2>\n\n\n\n<p>Your data may be shared with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>External service providers (e.g. website hosting, clinical management software)<\/li>\n\n\n\n<li>Public authorities, when required by law<\/li>\n\n\n\n<li>We never sell or transfer your data to third parties for commercial purposes without your express consent.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Rights of the Data Subject<\/h2>\n\n\n\n<p>You are entitled to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accessing your data<\/li>\n\n\n\n<li>Correct incorrect or incomplete data<\/li>\n\n\n\n<li>Request the deletion of your data (\u201cright to be forgotten\u201d)<\/li>\n\n\n\n<li>Limiting treatment in certain circumstances<\/li>\n\n\n\n<li>Object to processing for direct marketing purposes<\/li>\n\n\n\n<li>Data portability, where applicable<\/li>\n<\/ul>\n\n\n\n<p>To exercise your rights, please contact us at <a href=\"mailto:geral@getsmile.pt\">geral@getsmile.pt<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Security<\/h2>\n\n\n\n<p>We have adopted appropriate technical and organisational measures to protect data against loss, unauthorised access, alteration or disclosure.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Cookies<\/h2>\n\n\n\n<p>Our website uses cookies to improve navigation and analyse usage statistics. You can configure your browser to block cookies, but some features may be limited.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Changes to the Privacy Policy<\/h2>\n\n\n\n<p>GetSmile may update this policy from time to time. Changes will be published on this page with the respective update date.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Supervisory Authority<\/h2>\n\n\n\n<p>If you consider that your rights have not been respected, you may lodge a complaint with the <strong>National Data Protection Commission (CNPD)<\/strong>: <a href=\"https:\/\/www.cnpd.pt\/\" data-type=\"link\" data-id=\"https:\/\/www.cnpd.pt\/\" target=\"_blank\" rel=\"noopener\">www.cnpd.pt<\/a>.<\/p>\n\n\n\n<p>\ud83d\udcc5 <strong>Last update:<\/strong> 12\/09\/2025<\/p>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Privacidade Na GetSmile respeitamos a sua privacidade e estamos empenhados em proteger os seus dados pessoais. Esta pol\u00edtica explica como recolhemos, utilizamos e guardamos a sua informa\u00e7\u00e3o, em conformidade com o Regulamento (UE) 2016\/679 \u2013 Regulamento Geral de Prote\u00e7\u00e3o de Dados (RGPD). 1. Respons\u00e1vel pelo Tratamento A GetSmile \u2013 Carlos Salvador \u2013 Servi\u00e7os&#8230;<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/getsmile.pt\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/getsmile.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/getsmile.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/getsmile.pt\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/getsmile.pt\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":4,"href":"https:\/\/getsmile.pt\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":46410,"href":"https:\/\/getsmile.pt\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/46410"}],"wp:attachment":[{"href":"https:\/\/getsmile.pt\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}